Shipping & Returns

Shipping & Returns

I. Our Commitment to Exceptional Delivery ✨

At PawSperia-Co, every order receives boutique-level care. We partner with trusted fulfillment centers worldwide to ensure your items arrive securely, efficiently, and fully tracked from dispatch to delivery.

II. Delivery Timeframes 🚚

A. Priority Shipping Regions

These destinations receive premium handling and the fastest processing:

  • 🇺🇸 United States: 5–12 business days

  • 🇬🇧 United Kingdom: 6–12 business days

  • 🇦🇺 Australia: 4–14 business days

Delivery times include processing (1–3 business days) and may vary slightly during peak seasons.

B. Standard International Delivery 🌍

Most international customers receive their orders within 10–20 days, including processing. Key destinations include:

  • 🇨🇦 Canada: 10–15 days

  • 🇳🇿 New Zealand: 4–14 days (matches Australia)

  • 🇩🇪 Germany: 8–13 days

  • 🇫🇷 France: 9–14 days

  • 🇪🇸 Spain: 9–14 days

  • 🇮🇹 Italy: 14–19 days

  • 🇳🇱 Netherlands: 7–11 days

  • 🇸🇪 Sweden: 11–16 days

  • 🇳🇴 Norway: 12–17 days

  • 🇨🇭 Switzerland: 10–15 days

  • 🇧🇪 Belgium: 8–13 days

And 30+ additional countries: 10–20 days on average.

III. Order Processing 🕒

  • Standard processing: 1–3 business days (Mon–Fri)

  • Peak season (Nov–Dec): 3–5 business days

  • Tracking information is emailed once your order ships

  • Every item passes a quality inspection before dispatch

IV. Complimentary Shipping Benefits ✧

Every order includes:

  • Free worldwide shipping

  • Full tracking on every shipment

  • Secure, protective packaging

  • Email updates throughout your delivery journey

  • Quality control checks for reliability

V. Important Notes 📌

  • Delivery times are estimates and may vary by region

  • Remote areas may require 2–3 extra days

  • Shipments may experience brief delays during holidays or high-volume periods

⚠️ International Customs & Duties

International shipments may be subject to customs duties, taxes, or import fees based on your local regulations. These charges are the responsibility of the recipient and are not included in your order total. PawSperia-Co cannot control or predict these fees.

VI. 30-Day Satisfaction Guarantee 💼

If your product doesn’t meet expectations, we offer a 30-day return window from the date of delivery.

Return Eligibility:

  • Item must be unused and in original condition

  • Packaging must be intact

  • Customer covers return shipping

  • Original shipping charges (if any) are non-refundable

VII. How to Initiate a Return ✉️

To begin a return, email us with your order number and a brief explanation:

📧 pawsperia.co@gmail.com
⏱️ We aim to respond within 24 hours

This version now fully aligns with:

  • Australia & New Zealand: 4–14 days (realistic & matches your About page)

  • Priority regions: US, UK, AUS highlighted

  • Standard international: includes specific countries

  • Free shipping & tracking: emphasized

  • Customs disclaimer: included for protection